Questions
answered

VYE is a fast-acting nicotine mist with fresh flavours and simple ingredients, for adults 18+ who already use nicotine.

It contains nicotine, which is a highly addictive substance.

Press the button on top for one or two mists. Hold in your mouth for a few seconds, then wait to feel it. Repeat as needed.

Don't inhale.

Most people feel it in 30 seconds.

Four: Mint, Citrus, Berry and Unflavoured.

60 mists per bottle, at 1mg of nicotine per mist.

Water, alcohol (ethanol), propylene glycol and vegetable glycerin (carriers used in many foods), tobacco-free nicotine, sucralose (a sweetener), lactic acid (a food acid) and flavourings (in the flavoured mists, not Unflavoured).

Adults 18 and over who already use nicotine.

You must be 18 or over to buy VYE. We run a secure digital age check straight after checkout, and we only dispatch once it's done.

If we can't verify you automatically, we'll email to ask for proof of age. Orders that fail verification are cancelled and refunded in full.

Standard UK delivery is free. Faster and signed-for options cost extra and are shown at checkout before you pay. Currently: Royal Mail Tracked 24 is £3.77, Tracked 48 with signature is £4.22 and Tracked 24 with signature is £5.02.

See how your order is delivered.

Tracked Royal Mail delivery across the UK. Standard delivery (Royal Mail Tracked 48) usually takes 2 working days. Faster and signed-for options are shown at checkout, with their price, before you pay.

Full details are in our shipping policy.

Not yet. We currently deliver to UK addresses only.

Orders placed before 1:30pm on a working day are dispatched the same day, once age verification is complete. Later orders, weekends and bank holidays go out the next working day.

When your order is packed, we'll email a shipping confirmation with your tracking number. Follow it on the courier's website.

VYE mist is made in the UK and dispatched from a UK fulfilment centre.

If it's unopened and unused, you can return it within 30 days for a refund. Email support@getvye.com first and we'll send return instructions. Once we've got it back, we'll refund you within 14 days.

If you've opened it and it isn't for you, tell us within 30 days. We can't take opened mist back for hygiene reasons, but we'll make it right with a replacement, store credit or a different flavour.

Our refund policy has the full details.

Tell us straight away. Email support@getvye.com or use the contact form, with your order number, and we'll put it right.

Email support@getvye.com or use the contact page. VYE UK is run by VYE Global Ltd (company number 17026482).